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Playvox

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https://cloudsource-cox.playvox.com/ 

Customer Service Quality Assurance Software | Playvox

Playvox is the #1 rated Quality Assurance software for contact centers Download the G2 Grid Report Optimize agent performance at every stage Centralized and integrated Quality Assurance, Performance Management, Coaching, Learning, Voice of the Cus...

https://www.playvox.com/ 

PlayVox Reviews: Pricing & Software Features 2020 ...

PlayVox Reviews: Pricing & Software Features 2020 ...

https://reviews.financesonline.com/p... 

Customer Service Quality Assurance Software | Playvox

Customer Service Quality Assurance Software | Playvox

https://www.playvox.com/ 

Customer Service Quality Assurance Software | Playvox

Customer Service Quality Assurance Software | Playvox

https://www.playvox.com/ 

Remote Engagement For Job Seekers | Sutherland

Remote Engagement For Job Seekers | Sutherland

https://www.sutherlandglobal.com/abo... 

PlayVox Reviews & Ratings 2021 - trustradius.com

10 in-depth PlayVox reviews and ratings of pros/cons, pricing, features and more. ... Internet Technician/Consultant for Cox Communications at Sutherland Global Services/CloudSource. Sutherland Global Services/Cloudsource Information Technology an...

https://www.trustradius.com/products... 

Resources for Better Customer Service | Playvox

Playvox +1 (415) 854 - 3801 / [email protected] 530 Lawrence Expy #905 Sunnyvale, CA 94085

https://www.playvox.com/resources 

A Complete Quality Assurance Integration for CRM ... - Playvox

The Playvox agent optimization suite integrates with popular platforms including Zendesk, Salesforce, Talkdesk, Freshdesk, RingCentral, LiveChat, Kustomer, HelpScout, Helpshift, Genesys and Intercom. Organize your quality assurance processes in on...

https://www.playvox.com/integrations 

Playvox Help Center

PlayVox's Learning (Legacy) Module. Training Managers: you can create courses and course content, enroll or invite employees to take sessions, and review their progress and test results. 9 articles in this collection Written by Camilo Valencia. …

https://help.playvox.com/en/ 

Remote Engagement For Job Seekers | Sutherland

Does Sutherland provide benefits to its remote workers? Yes, Sutherland offers benefits to full-time employees, and offers a basic 401k package for part-time workers. I use mobile broadband or satellite for my internet connection; will that work? ...

https://www.sutherlandglobal.com/abo... 

PlayVox's Workloads Reports. | Playvox Help Center

By found, PlayVox means that in the time range selected, those were the amount of evaluations available to be part of the workload assignation. FYI - a smaller number of interactions might be shown in the found dashboard because of different reaso...

https://help.playvox.com/en/articles... 

Sutherland CloudSource Review: Work from Home in Customer ...

Sep 26, 2019  · With the headquarters located in Rochester, New York the company reaches across more than 40 operational centers via Sutherland CloudSource. The company operates in countries such as Brazil, Bulgaria, Canada, China, ...

https://wahadventures.com/review-sut... 

Sutherland CloudSource Work at home Program

Oct 23, 2015  · Sutherland has been hiring work at home employees for 8+ years and recently rebranded our work at home program: CloudSource. They hire customer service, sales, and technical support representatives to answer inbound ...

https://homebasedmommie.com/sutherla... 

Quality Set Up: Step 1 - Integrating Playvox with Customer ...

In the process of configuring Playvox, you will want to set up an integration with other vendor platforms to pull in user information and to pull in customer interactions to be evaluated. We have simplified this integration with a few steps.

https://help.playvox.com/en/articles... 

Playvox API Keys Management | Playvox Help Center

Playvox offers a self-service API keys management process that allows you to generate the keys you need, modifying existing keys, and revoke keys to terminate access. Please see Playvox Developers for full documentation on the Playvox API. Note: I...

https://help.playvox.com/en/articles... 

Customer Success Stories | Playvox

Learn how industry leaders Ibotta, Webinterpret, BrowserStack and others increased their customer service team metrics by implementing Playvox's complete software suite for quality assurance, performance management, coaching, e-learning, rewards, ...

https://www.playvox.com/playvox-cust... 

Request a Free Demo | Playvox

Playvox +1 (415) 854 - 3801 / [email protected] 530 Lawrence Expy #905 Sunnyvale, CA 94085. Playvox is the leader in call center quality assurance. Get the G2 Grid Report Now! Request a free demo to experience our agent optimization suite for cust...

https://www.playvox.com/request-demo 

Boost Your Contact Center QA With PlayVox’s Third-Party ...

Assuring quality customer interactions is a priority for any company that expects to thrive and grow. In-house QA teams, third-party QA consultants, and closed, internal systems for monitoring contact center quality are soon to be relics of the pa...

https://blog.playvox.com/boost-your-... 

Playvox - Home | Facebook

Playvox. 744 likes · 18 talking about this · 4 were here. Equipping businesses with the most comprehensive, collaborative and insightful agent optimization suite of QA software.

https://www.facebook.com/playvox 

PlayVox raises $7 million to modernize quality assurance ...

PlayVox raises $7 million to modernize quality assurance for customer service and call centers. The investment will be used to fuel growth and accelerate the release of new features/functionality for its global customer base.

https://blog.playvox.com/playvox-rai... 

Quality Overview - Setting Up PlayVox | Playvox Help Center

Leverage PlayVox value-added features to identify priority issues and correct skills and behaviors; And deploy a complete quality practice within just a few hours; Let's get started. There are five easy steps to configure your PlayVox platform. Wi...

https://help.playvox.com/en/articles... 

Choose Sutherland and Start Your Career in the Comfort of ...

Nov 09, 2015  · Sponsored by Sutherland. Sutherland Snapshot. Sutherland is a process transformation company focused on helping Fortune 1000 companies rethink the way business gets done. We employ thousands of professionals, spannin...

https://www.theworkathomewoman.com/s... 

Tips to Improve Customer Service and Satisfaction by Playvox

Playvox Updates Quality Assurance. Playvox Named a Leader in The Grid® Report for Contact Center Quality Assurance. Nico Bryan. 10/9/2020 People. Playvox’s Sahar Ebadi Traveled Around The Globe to Chase Her Passion. Michael Harris. 09/2/202...

https://blog.playvox.com/ 

Michael McDonald - Corporate Training Specialist - Harris ...

• Sutherland Cloudsource Program Learning Certification– 8/10 • AT&T Master Trainer Certification – 3/10 • Cox New Hire Master Trainer Certification – 10/12

https://www.linkedin.com/in/michael-... 

Zendesk and Playvox Partnership | Playvox's Team

Playvox arms modern businesses with the most comprehensive, collaborative and insightful agent optimization suite of quality assurance, Performance Management, Coaching, Learning and Agent Motivation software. Our automated and centralized solutio...

https://zdpartnership.playvox.com/au... 

Playvox | LinkedIn

Playvox | 3,156 followers on LinkedIn. Equipping businesses with the most comprehensive, collaborative and insightful agent optimization suite of QA software. | Playvox arms modern businesses and ...

https://www.linkedin.com/company/pla... 

Tips to Improve Customer Service and Satisfaction by Playvox

Educating, enlightening and engaging customer service and support teams on customer experience and satisfaction around quality, coaching and giving agents motivation to engage and perform better to increase CSAT.

https://blog.playvox.com/all 

Playvox's Team - Tips to Improve Customer Service and ...

Playvox's Team. 03/4/2020 10 Reasons Why You Should Have a Remote Customer Service Strategy. Playvox's Team. 02/25/2020 HR Management for CX. Tips on Training Work-At-Home Agents. Playvox's Team. 02/17/2020 HR Management for CX …

https://blog.playvox.com/author/play... 

PlayVox Raises $7 Million to Modernize Quality Assurance ...

SAN FRANCISCO (PRWEB) February 14, 2019 -- PlayVox, An omnichannel quality assurance and performance management software for call centers and customer support teams, today announced it’s raised $7 million investment from Five Elms Capital. The i...

https://www.prweb.com/releases/playv... 

PlayVox: Quality Assurance software Joins Talkdesk’s ...

Apr 25, 2017  · San Francisco, California (PRWEB) April 25, 2017 -- PlayVox: Quality Assurance software is proud to announce availability as one of Talkdesk’s launch partners for AppConnect, the first enterprise app store. Talkdes...

https://www.prweb.com/releases/2017/... 

PlayVox Reviews: Pricing & Software Features 2020 ...

PlayVox is a top-quality monitoring software for live chat, email and phone, which helps businesses analyze how the customer support staff interacts with actual customers. It aims to enhance performance and customer experience, and claims to help ...

https://reviews.financesonline.com/p... 

Playvox Overview - zdpartnership.playvox.com

Playvox's Team. 08/23/2019 First Name * Last Name. Email * Website. Comment * Subscribe to our blog to receive customer experience and satisfaction tips once a week! ...

https://zdpartnership.playvox.com/pl... 

PlayVox Quality Assurance - Freshworks Marketplace

Streamline your Quality Assurance program. Spreadsheets are manual, time-consuming and inefficient. With PlayVox you can run your QA, Coaching, Training and Motivation programs in one centralized place.

https://www.freshworks.com/apps/fres... 

PlayVox Review - Why 4.3 Stars? (Sep 2019) | ITQlick

Sep 21, 2019  · PlayVox is a gamification and customer engagement solution for businesses of all sizes. Other services of the platform include call center motivation, sales team motivation, and social wellness program. The software ...

https://www.itqlick.com/playvox 

Playvox - Posts | Facebook

Playvox. 750 likes · 41 talking about this · 4 were here. Equipping businesses with the most comprehensive, collaborative and insightful agent optimization suite of QA software.

https://www.facebook.com/playvox/pos... 

PlayVox Alternatives, Competitors & Similar Software - GetApp

InfoFlo and Scorebuddy stand out as its top competitors based on similarity, popularity and user reviews. When comparing PlayVox to its top 100 alternatives, Newfies-Dialer has the highest rating, with Stella Connect as the runner-up, and PlayVox ...

https://www.getapp.com/customer-serv... 

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